Privacy Policy
Last updated: March 7, 2026
This Privacy Policy explains how SD Sports Physical Therapy and its technology partners (“we,” “our,” or “us”) collect, use, share, and protect information when you use our website, digital programs, and related services (collectively, the “Service”). The Service may be delivered using software infrastructure provided by Drop The Routine or its affiliated entities.
1. Information We Collect
We may collect information in the following categories:
- Contact information you provide, such as your name and email address
- Purchase and transaction information, such as amount, payment status, and payment reference
- Usage and analytics information, such as page views, interactions, device type, browser, and approximate location inferred from IP address
- Technical and diagnostic information, such as logs or crash data
- Any information you voluntarily provide through forms, waitlists, or support communications
2. Payment Information
Payments are processed by third-party payment processors, such as Stripe. We do not store your full payment card number. We may receive limited transaction details needed to confirm and support your purchase.
3. How We Use Information
We use information to:
- Provide, operate, and improve the Service
- Process purchases and manage transactions
- Respond to support inquiries and communicate with you
- Analyze usage and improve site performance
- Protect against fraud, abuse, and unauthorized access
- Comply with legal obligations
4. How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Service, such as hosting, analytics, email, and payment providers
- Legal or regulatory authorities if required by law or to protect rights, safety, and the integrity of the Service
- Successors or counterparties in connection with a merger, acquisition, financing, or sale of assets
5. Data Retention
We retain information for as long as reasonably necessary to operate the Service, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or request a copy of your personal information, or to object to certain processing. To exercise these rights, contact us at the email below.
7. Security
We use reasonable administrative, technical, and organizational measures designed to protect information. However, no system is completely secure and we cannot guarantee absolute security.
8. Third-Party Services
The Service may link to or rely on third-party services, including payment processors and analytics providers. Their handling of information is governed by their own policies and practices.
9. Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
10. HIPAA / Health Data Clarification
The Service is not intended to collect or store protected health information (PHI) as defined by HIPAA. Please do not submit sensitive medical records or protected health information through the Service unless specifically requested through a separate compliant workflow.
11. International Users
If you access the Service from outside the United States, you understand that your information may be processed and stored in the United States and other jurisdictions where our service providers operate.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the Service after changes become effective indicates acceptance of the updated policy.
13. Contact
Techincal Support
Drop The Routine
Email: support@droptheroutine.com
Program Support
SD Sports Physical Therapy
Email: support@sdspt.com